Changing the COM port
Note: This fix only applies to Freeze-Framer versions 2.0.5 and higher.
To fix this first go the Start menu in lower-left hand corner, right-click on My Computer and then select Properties from the contextual menu. This should bring up the System Properties window. Click on the Hardware tab at the top and then click on the Device Manager button located in the middle of the next screen. After the Device Manager window comes up, click on the Plus sign next to the device category labeled "Ports (COM & LPT)" to expand the list of ports. In that list you should see a Belkin or IOGear device or something similar that describes your adapter. Double-click on that Device which should open a properties window. Click on the Port Settings tab and then click on the Advanced button. At the bottom of this window you should see a drop-down menu labeled "COM Port Number:", click on this Menu and select the lowest COM port that's not in use (preferrably COM1.) Make note of what COM port it's on and then click Ok to both the Advanced Settings windows and the COM Port Properties window. Then click the Red Box in the upper-right hand corner with the letter X in it to close the Device Manager and then click the Ok button in the System Properties window to get back to your desktop.
Open the Freeze-Framer and click on the Options button which should be the third button from the bottom on the Home Screen. Once the Options window is open, click on the Pulse Sensor tab at the top. On the right side of the window you should see a drop-down box labeled "Start Search At Port" which should be set to AUTO. Click once on the drop-down box and change it from AUTO to COM3 or whichever COM port your "ATEN USB to Serial Cable" device was set to, in the device manager. Click Ok and then follow the instructions that come up to restart the Freeze-Framer application to apply the change.
This change allows the Freeze-Framer to find the sensor faster because instead of searching for the sensor starting with COM1, it can connect directly to the sensor on the specified COM port.
|