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How do you protect my personal information?
No customer information provided to us will be shared with any third party. We do not rent, sell or give out our clients’ information. How do I know my information is safe? The only time you will be asked for personal information is during checkout. During the checkout process you will be on our secure serve, which is housed in a highly secure Oracle datacenter. The only time it is safe to give your credit card or personal information and the only time we will ask you for these things is when you are on a secure page. You will notice that the URL you are on no longer starts with http:// but now starts with https:// – the "s" stands for secure. The Global Coherence Initiative store is also "Hacker Safe" certified. This means our systems are tested every day by a third-party company called ScanAlert to ensure our systems are not hackable using any known intrusion methods. How can I tell if the Web page I’m on is secure? When you are on secure Web page, you will notice you’ll notice that the URL you are on now begins with https:// instead of http://. The "s" stands for secure. The Global Coherence Initiative uses 128-bit SSL (secure socket layer) encryption provided by Verisign (the world leader in Internet security) and Netsuite (the world's largest ASP (application service provider). When you are on the checkout tab, which is a secure zone, any information transmitted to us via this zone is encrypted so no one can read it as it travels across the Internet. What if I still feel uncomfortable giving my credit card information online? If you prefer, you also may order directly by phone at (800) 998-8786. International customers call +1 (831) 706-2981. If you have any further questions about privacy or security, please send us an e-mail at: gciinquiry@glcoherence.org
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